Farmina's Satisfaction Guarantee




Our Promise to You and Your Pet
At Farmina, we believe every pet deserves the best nutrition, and we want you to feel confident in your choice. If you or your pet aren’t completely happy with your purchase, we’re here to help. You can return or exchange your product for a full refund or replacement—because your pet’s well-being is our top priority.

How It Works

✅ Purchased from an authorized reseller? – If you bought your product from one of our trusted retail partners, please contact them directly to facilitate your return or exchange. Each reseller may have its own return policy.
✅ Purchased directly from Farmina? – We ask that returns or exchanges be made within 30 days of purchase.
✅ Original packaging required – For dry food, at least 80% of the product must be returned to qualify.

If you  need assistance, our team is happy to help! We appreciate you choosing Farmina to nourish your pet and are here to support you every step of the way.